SPS Commerce
227 Case Studies
A SPS Commerce Case Study
Bissell, a family-owned manufacturer of cleaning products, faced significant challenges managing deductions from retailers across their complex supply chain. The process was inefficient, with data fragmented across dozens of different retailer portals, leading them to write off thousands of smaller deductions. To address this, they turned to the vendor SPS Commerce and implemented their SPS Revenue Recovery solution.
The SPS Revenue Recovery solution provided Bissell with a centralized platform for visibility and automated disputing of deductions. This eliminated their previous write-off threshold for small deductions and streamlined their entire process. As a result, Bissell achieved a 99.98% deduction clear rate with Walmart, increased the dollars they disputed by over 223%, and recovered millions in revenue, including 6,000 deductions that would have previously been written off.