Case Study: Benchmade Knife Company saves 780+ hours with SPS Commerce Fulfillment

Benchmade Knife Company saves 780+ hours with SPS Commerce

Benchmade Knife Company, a supplier of knives and tools, faced the challenge of scaling its operations to manage double-digit growth. Their manual order and invoice processing were inefficient. To address this, they partnered with vendor SPS Commerce to automate these processes using the SPS Fulfillment solution integrated with their SYSPRO ERP system.

SPS Commerce implemented an automated EDI solution that connected Benchmade’s high-volume retail customers directly to their ERP. This automation saved over 780 hours of staff time in the first year, which was reallocated to other projects. The solution from SPS Commerce also improved order accuracy, eliminated delays, and provided the scalability needed to handle future growth and order spikes.

Benchmade Knife Company