Case Study: Balance Bar achieves rapid trading-partner EDI integration and Dynamics NAV automation with SPS Commerce

Balance Bar - Customer Case Study

Balance Bar, a pioneer in the nutrition/energy bar category founded in 1992, was sold by Kraft Foods in late 2009 and faced a fixed May 2010 deadline to take over its own supply chain operations. The company needed to rapidly implement EDI to connect ~70 trading partners and integrate with Microsoft Dynamics NAV, but had a lean IT staff and required a provider with prebuilt mappings, NAV expertise and outsourced EDI management.

SPS Commerce implemented SPSCommerce.net with a Dynamics NAV adapter and WebForms for lower‑volume customers, integrating major retailers (Costco, Kroger, Safeway, Target, Trader Joe’s, Wal‑Mart, etc.) plus a 3PL and 3PW using automated EDI 940/945 messages. The rapid cutover met the May 2010 deadline, automated order cycles and invoicing, smoothed trading‑partner relationships, and has enabled ongoing expansion of partner connections.

Balance Bar

Dennis Tortora

Chief Financial Officer