Case Study: Owen Allen Solutions achieves faster retailer onboarding and compliance with SPS Commerce

Partnering with onboarding experts accelerates 3PL speed to revenue

Owen Allen Solutions (OAS), a third-party logistics provider specializing in fulfillment, needed a faster way to onboard new retail customers and handle complex EDI integrations. Their previous provider required too much custom mapping from scratch, causing retailer connections to take months and delaying speed to revenue. OAS turned to SPS Commerce, using its 3PL integration capabilities and Shipedge WMS connection to simplify the process.

SPS Commerce delivered pre-built integrations, access to a large retail network, and full-service support to make onboarding repeatable and quick. As a result, OAS can now connect with retailers in days instead of months, achieve 99.9% of direct-to-consumer orders fulfilled within 24 hours, and maintain 99% retailer compliance over the last 12 months. OAS also uses the SPS Shipping Label API to generate compliant labels, and 95% of its clients now use SPS in some way.

Owen Allen Solutions

Jada Mason

Vice President