Case Study: Sun & Ski improves supply chain performance with SPS Commerce

Improving supply chain performance with vendor compliance solutions

Sun & Ski, a specialty outdoor retailer with 32 stores across 13 states, struggled to manage vendor shipping errors during peak seasonal shipments. Inaccurate carton contents and shipments were driving overtime, transportation costs, ghost inventory, excess inventory, and unhappy customers, while manual compliance chargeback processes were too limited to enforce vendor rules effectively.

In 2015, Sun & Ski implemented SPS Commerce’s SPS Supply Chain Performance Management to improve vendor accountability and reduce shipping-related costs. SPS Commerce provided customized workflows, management reporting, and automated vendor notifications, helping Sun & Ski identify compliance issues quickly and enforce guidelines; the company says it recouped about a quarter of a million dollars a year and gained a more consistent, predictable, and profitable supply chain.

Sun & Ski

Frank Stanley

Co-CEO