Case Study: JUMBO (Swiss DIY retailer) achieves seamless omnichannel convenience and revenue growth with Spryker Commerce OS

How an Omnichannel Approach Helps DIY Master Jumbo Increase Their Turnover

JUMBO, the Swiss DIY pioneer, faced the challenge of presenting a very complex product range across seamless online and offline channels while delivering a consistent brand experience and high performance. Standard commerce platforms could not meet their need for flexibility and individualization, so JUMBO selected Spryker Commerce OS to enable a decoupled front-end/back-end architecture and support omnichannel features like Click & Collect and Click & Surf.

Using Spryker, JUMBO built an omnichannel platform with unified pricing, a CMS for inspirational content, and integrations to 20+ interfaces (including Contentserv, Fact Finder and multiple SAP systems). The Spryker solution keeps product data in the backend for fast frontend performance, manages 25,000+ products in PIM with a target of 50,000+, ingests files from around 400 suppliers, and has helped JUMBO exceed sales targets and drive measurable revenue growth.

JUMBO

Denis Contessi

Head of Retail