Case Study: BEST Physical Therapy achieves 95% clean claims with SPRY

BEST Physical Therapy improves clean claims to 95% with SPRY

BEST Physical Therapy, now known as BEST Health, Wellness, Performance, faced significant operational challenges due to its fragmented use of separate EMR and billing systems. This disconnect resulted in coding errors, underpayments, and unresolved claim denials, threatening the multi-location practice's profitability. Seeking a unified solution, the clinic turned to SPRY to integrate and automate its revenue cycle management.

SPRY implemented a single platform that combined EMR and billing, introducing automated coding, authorization alerts, and real-time payment tracking. This solution enabled BEST Physical Therapy to achieve a 95% clean claim rate and reduce claim processing time by 30%. The improvements streamlined operations, maximized reimbursements, and significantly improved the clinic's cash flow.

BEST Physical