Case Study: PSG Global Solutions achieves scalable 60% headcount growth with Sprout Solutions

How PSG’s unprecedented growth in the pandemic was made scalable with Sprout

PSG Global Solutions, a large BPO and recruitment processing outsourcing provider, faced significant challenges scaling its operations due to entirely manual HR and payroll processes. With rapid growth, manual timekeeping led to payroll disputes and inaccuracies, while computing pay took a dedicated team 10 days. PSG needed a scalable solution to automate processes, ensure compliance, and support its growth goals, leading them to partner with Sprout Solutions.

By implementing Sprout's cloud-based HR and payroll solution, these challenges were directly addressed. The vendor's platform automated timekeeping, payroll computation, and government compliance, slashing processing time by 33-50% and eliminating night differential disputes. This automation and efficient onboarding tools enabled PSG to successfully achieve 60% headcount growth without any disruption to its operations, a feat crucial to surviving and thriving during the pandemic.

PSG Global Solutions

Megolias Tacio

Senior HR Business Partner