Case Study: Omni Channel Solutions reduces payroll disputes and processing time with Sprout Solutions

How Omni Channel Solutions’ enhanced workforce efficiency with HR and Payroll automation

Omni Channel Solutions, an outsourcing company specializing in marketing and advertising, faced significant operational inefficiencies due to a payroll system designed for US labor laws. This misalignment with Philippine regulations required manual processing, leading to a high volume of disputes and a week-long payroll cycle. Seeking a local and automated solution to ensure compliance and improve HR operations, the company partnered with Sprout Solutions to implement its HRIS and Payroll system.

Sprout Solutions provided a localized payroll system that automated calculations and streamlined processing. This implementation drastically reduced payroll processing time from one week to just 3-4 hours and cut payroll disputes from 15% to less than 5%. The solution empowered Omni's HR team to focus on strategic initiatives and also included a performance management system to support the development of their predominantly Gen Z workforce.

Omni Channel Solutions

Vicky Trinidad-Garcia

President and Co-founder