Case Study: Bojangles improves retention and cuts turnover costs with Sprockets

How a Bojangles Group Improved Retention at the Peak of the Labor Crisis

Bojangles, a 50+ location franchise group on the East Coast, was struggling with high turnover across crew members, shift managers, and assistant general managers during the labor crisis. To improve hiring quality and retention, they turned to Sprockets and its applicant matching solution to help identify candidates more likely to succeed at each location.

Sprockets implemented its AI-powered Applicant Matching System to build success profiles, score applicants, and prioritize high-fit hires. Over a 90-day period, employees hired with Sprockets had a 95% retention rate versus 63% without it, helping Bojangles avoid 77 turnovers, save $134,500 in hiring costs, and achieve a 14x ROI.

Bojangles