Case Study: Whello Indonesia builds a culture of recognition in Slack with Springworks EngageWith

How an Indonesian marketing agency is succeeding with its people-first approach

Whello Indonesia, a marketing and advertising agency based in Bali, faced the challenge of building a solid internal culture and fostering empathy among its 40+ employees without leaving their primary communication tool, Slack. They needed a flexible recognition program that would connect colleagues across all levels and distances. To address this, they implemented the EngageWith platform from Springworks.

Springworks' solution integrated seamlessly into Slack, allowing Whello's team to give peer-to-peer recognition in under 30 seconds. This fostered instant appreciation, collaboration, and a greater sense of being a valued family, which significantly increased overall morale and job satisfaction. A key additional benefit was the exceptional customer support from Springworks, including direct and rapid assistance from their CEO within a shared Slack channel.

Whello Indonesia

Argo Utomo

Managing Partner