Case Study: Snowbird achieves unified multi-property management with Springer-Miller Systems' SMS|Host

Snowbird unifies five properties and 900+ rooms with Springer-Miller Systems

Snowbird, a destination resort near Salt Lake City, faced the operational complexity of managing five distinct properties with over 900 varied room types. To streamline this multi-property environment, they turned to the vendor Springer-Miller Systems and implemented its SMS|Host property management system, specifically utilizing the Multi-Property Management module.

The solution from Springer-Miller Systems centralized all data and operations into a single platform, allowing staff to check availability and manage reservations across all properties without switching systems. This provided the flexibility needed to handle the resort's unique accommodations. As a result, Snowbird has efficiently managed its growth since 1999, with staff trained to use the versatile system to better serve guests, confirming the long-term value and adaptability of the SMS|Host product.

Snowbird