Case Study: a leading U.S. real estate owner streamlines CAM reconciliation with Springbord

Leading U.S. Real Estate Owner speeds CAM reconciliations by 30% with Springbord

The customer, a leading U.S. real estate owner, faced significant challenges in managing Common Area Maintenance (CAM) reconciliation across its large portfolio of 134 properties. Their process was hindered by reliance on error-prone spreadsheets and manual workflows, which led to inconsistent formats, slipping timelines, and increased risk of revenue leakage. To address this, they partnered with the vendor Springbord for a structured solution.

Springbord implemented a standardized, portfolio-wide approach to CAM reconciliation. This solution aligned processes across all properties, improving financial validation and accuracy. The results for the customer were substantial, including reconciliation cycles that were up to 30% faster and up to 25% fewer tenant queries and disputes. Springbord's implementation improved accuracy across over 500 annual reconciliations and reduced the internal workload for the customer's teams.

Leading U.S. Real Estate Owner