Case Study: Porter's Craft & Frame achieves real-time multi-store management, 60-second reporting and major IT cost reductions with Springboard Retail

Porter’s Craft and Frame - Customer Case Study

Porter's Craft & Frame is a family-owned specialty retailer in Southeast Idaho, in business since 1915 and operating multiple stores that process over 200,000 transactions a year. Facing the end-of-life of Microsoft Dynamics RMS, Porter's needed a cloud-based, multi-store POS that could handle high transaction volumes, reduce IT and hardware costs, eliminate duplicate data entry, and deliver customizable reporting and centralized inventory management.

They implemented Springboard Retail’s cloud POS, gaining real-time, multi-store visibility, a centrally managed product database, and fast analytics (monthly reports that once took hours now run in about 60 seconds). The solution empowered staff with customer data at the point of sale and improved decision-making. Key results included 4x faster deployments, a 75% reduction in deployment time, 66% lower server costs, and a 25% reduction in per-station replacement costs.

Porter's Craft & Frame

Alex Nielson

General Manager