Case Study: Dobbs Boston achieves higher margins and real-time insights with Springboard Retail

Dobbs Boston - Customer Case Study

Dobbs is a Boston-based wholesaler and importer of high-quality sterling silver jewelry, supplying retailers worldwide since 1987. Facing difficulty retrieving the right data and reports to run the business, Dobbs needed a flexible, responsive system that supported multi-location operations, integrated with QuickBooks, and delivered customizable, real-time insights rather than canned reports or rigid workflows.

After evaluating several vendors, Dobbs implemented Springboard for its ease of use, custom reporting, integrations, and responsive support. The platform centralized data across sales, purchasing and inventory, enabled more consultative selling, sped order fulfillment, reduced inventory levels, increased customer loyalty and profitability—and, most importantly, significantly improved gross margins.

Dobbs Boston

Andree Fontaine

Senior Executive