Case Study: Moda Health improves behavioral health access and outcomes with Spring Health

Moda Health improves mental health access with Spring Health in 1.3 days

Moda Health, an innovative health insurer, faced significant challenges in providing accessible and high-quality behavioral healthcare for its diverse membership base. Members encountered long wait times, a lack of provider diversity, and difficulty navigating a complex system. To address this, Moda Health partnered with Spring Health to implement its comprehensive mental health solution, seeking to improve access, integrate culturally responsive care, and implement measurement-based practices.

Spring Health provided a technology-enabled platform with a diverse provider network and personalized care navigation. The solution delivered dramatically faster access to care, with members receiving appointments in an average of just 1.3 days. The partnership achieved measurable clinical improvements, with 77% of engaged members showing reliable improvement in depression symptoms and 74% showing improvement in anxiety symptoms. Spring Health's implementation successfully transformed behavioral health access and outcomes for Moda Health members.

Moda Health