Case Study: Coca-Cola achieves major field productivity gains and cost savings with Spring Global

How Coca-Cola bottlers significantly increased field team productivity using Spring mobile apps

Coca‑Cola bottlers across North America were constrained by an antiquated, heavy and expensive field‑management system that caused frequent sync failures, high support volumes, poor user satisfaction and limited scalability. To modernize field operations and enable reps to sell more consultatively, Coca‑Cola selected Spring Global and its mobile field‑management solution (Spring’s out‑of‑the‑box mobile apps) to replace the legacy platform.

Spring Global delivered a true‑offline, easy‑to‑integrate mobile app with advanced background syncing that rolled out in about three months. The Spring Global solution drove measurable results: 30% increase in order accuracy, 35% decrease in order time (saving ~9 minutes per store / ~90 minutes per rep per day), 95% decrease in data sync time, 80% reduction in field equipment cost (from $3,000 to $600), and a 50% reduction in training time—leading to higher field productivity, better coaching and increased sales.

Coca-Cola

Terrence Gee

Chief Information Officer