Case Study: Arkansas Children’s achieves seamless patient wayfinding and higher satisfaction with SPREO

White Label Mobile App for Arkansas Children’s Hospital

Arkansas Children’s, the only pediatric medical center in Arkansas with 359 beds and more than 4,000 employees, faced patient and visitor stress from navigating a large, multi‑building campus. To improve patient care and quality metrics, reduce stress for families, and provide live navigation, hospital directories and contextual notifications, Arkansas Children’s selected SPREO and its mobile wayfinding solution, including a white‑label mobile app and indoor location/navigation services.

SPREO implemented an official Arkansas Children’s branded iOS/Android app with scalable indoor maps, a separate staff app, BLE beacons, kiosks for non‑smartphone users, and a license to its indoor location engine. SPREO’s solution delivered blue‑dot turn‑by‑turn guidance and contextual notifications, resulting in increased patient satisfaction, fewer interruptions for staff, reduced missed and late appointments, and more efficient patient referrals and workflows across the campus.

Arkansas Children’s