Case Study: SeatGeek improves conversions and two-tap checkout with Spreedly

SeatGeek - Customer Case Study

SeatGeek, the ticketing marketplace, wanted a more elegant checkout experience for its users and needed a way to store payment information without taking on the burden of Level 1 PCI compliance. Before working with Spreedly, customers had to re-enter card details for each purchase, creating friction for repeat buyers and limiting the potential for seamless checkout.

Using Spreedly’s tokenized payment solution, SeatGeek was able to securely store card data, enable two-tap payment for returning customers, and keep users inside its checkout flow. The result was a smoother experience, improved conversion rates, and stronger retention, with about 40% of SeatGeek users now monthly returning customers.

SeatGeek

Russell D’Souza

Founder