Case Study: SeatGeek boosts ticket conversions with Spreedly

SeatGeek boosts monthly returning customers to 40% with Spreedly

SeatGeek, a leading event ticketing platform, faced the challenge of a high-friction checkout process and the heavy compliance burden of storing customer payment data securely. Before partnering with Spreedly, users had to re-enter their payment details for every purchase, which hindered conversions and repeat business.

By implementing Spreedly's secure tokenization service, SeatGeek was able to offload payment storage and PCI compliance. This integration created a simple two-tap checkout for returning users, significantly boosting conversion rates and customer retention. Approximately 40 percent of SeatGeek's users are now monthly returning customers, a number driven by the seamless experience enabled by Spreedly.

SeatGeek