Case Study: Tyler Technologies improves travel booking, compliance, and reporting with Spotnana

Tyler Technologies hits 96% self-service booking with Spotnana

Tyler Technologies, a leader in software for the public sector, faced challenges with its legacy travel system. The company sought to improve user experience, increase policy compliance, and implement real-time reporting. To address this, they partnered with Spotnana and adopted its Travel-as-a-Service platform through their new TMC, Solutions Travel.

By implementing Spotnana's modern platform, Tyler Technologies achieved a 96% self-service booking rate and 86.2% policy compliance. The solution provided access to extensive global content, including American Airlines NDC, and improved the hotel attachment rate from 50% to over 75%. The open API also enabled seamless integration with their HR software. Spotnana's technology empowered the company to streamline booking, enhance traveler servicing, and reduce overall costs.

Tyler Technologies