Case Study: New Royal Adelaide Hospital achieves round-the-clock hospital services with Spotless Group

New Royal Adelaide Hospital - Customer Case Study

Spotless Group supports the New Royal Adelaide Hospital (NRAH), one of Australia’s largest and most technologically advanced hospitals, with the challenge of keeping a complex, 24/7 healthcare environment running smoothly. The hospital requires coordinated asset maintenance and management, catering and hospitality, cleaning, facilities management, and laundry management delivered to exacting best-practice standards.

Spotless Group implemented an integrated facility management solution, deploying more than 700 staff to deliver 15 essential services around the clock, supported by a 24-hour helpdesk and computer-aided facility management system. This approach helped ensure prompt response to service requests and reliable hospital-wide operations, while Spotless Group also became the exclusive provider of commercial food and beverage services across seven outlets plus vending machines.

New Royal Adelaide Hospital