Case Study: CentralAlliance Health achieves integrated hospital services with Spotless Group

Centra lAlliance Health - Customer Case Study

CentralAlliance Health, a regional healthcare provider in New Zealand formed through a collaboration between Whanganui DHB and Midcentral DHB, needed a unified way to manage a wide range of non-clinical services across three hospitals. Spotless Group supported the organization with integrated asset maintenance and management, cleaning, catering and hospitality, laundry management, and security and electronic solutions.

Spotless Group implemented a fully integrated services model covering patient food, retail, dietetics, cleaning, orderlies, security, mailroom, facilities maintenance, grounds and garden, asset management, biomedical, and fleet management. The result was a streamlined, regionalised contract that consolidated multiple essential hospital support services under one vendor, improving coordination across CentralAlliance Health’s sites, though the case study does not provide specific numerical performance metrics.

CentralAlliance Health