Case Study: Department of Defence strengthens estate services with Spotless Group

Australian Government Department of Defence - Customer Case Study

The Department of Defence in Australia needed an integrated way to manage estate maintenance and base services across Defence regions in Queensland, Southern NSW, and the ACT. Spotless Group provided the Department of Defence with its Estate Maintenance and Operation Services (EMOS) contract, covering services such as HVAC, electrical and metering, cleaning, facilities management, laundry, and other base support functions.

Through Spotless Group’s EMOS solution, the Defence estate’s land, buildings, and infrastructure were supported by coordinated planned and reactive maintenance, service integration, and operational support. The result was a streamlined, centralized facilities model delivered under a contract running until 2021, enabling Spotless Group to manage a broad range of essential services for the Department of Defence with one integrated approach.

Department of Defence