Case Study: Room Copenhagen doubles its marketing database with Spotler CRM

Room Copenhagen’s CRM journey with SpotlerCRM

Room Copenhagen, a Danish homeware company, faced a challenge with an incomplete internal customer database that limited its marketing and sales capabilities in the US market. To gain better market insights and improve task management, the company turned to the vendor Spotler and implemented its Spotler CRM platform.

By using Spotler CRM, the sales team was able to effectively organize its prospect data and utilize the system's task management features to ensure no opportunities were missed. The support team from Spotler assisted with importing data, which resulted in the marketing database growing from 100-150 prospects to over 800, more than doubling its size and significantly improving marketing efficiency.

Room Copenhagen

Martin Uniacke

Sales Manager