Case Study: Medpets achieves increased conversion rates with Spotler Site Search

Medpets - Customer Case Study

Medpets is a Dutch online animal pharmacy operating stores across the Netherlands, Belgium, Germany, France and the UK. Facing sub‑optimal onsite search—time‑consuming manual product indexing and search results that didn’t always surface the right items—Medpets worked with Spotler to improve search relevance and lift conversion using Spotler Site Search.

Spotler implemented Spotler Site Search by ingesting a product feed and adding a small JavaScript snippet, then supported Medpets with demos and backend adjustments. The solution delivered automatic product indexing, configurable ranking rules and visibility into queries with no results. As a result, Spotler helped Medpets reduce search refinements, increase time on site for searching visitors and raise the conversion rate within site search, driving more sales and faster optimisation for the webshop.

Medpets

Sander van Westen

Online Marketeer & CRO Specialist