Case Study: Haptik (chatbot platform) achieves 85% cloud cost reduction with Spot (Spotinst)

How To Reduce Cloud Costs Haptik Reduces Costs By 85%

Haptik, a leading chatbot platform building conversational applications for consumers and enterprises, faced rapidly rising AWS compute costs after relying mostly on On‑Demand instances. After experimenting with the AWS Spot market proved too complex to manage manually, Haptik turned to Spot (using the Elastigroup product) to get an automated, reliable way to run production workloads on Spot capacity.

Spot’s Elastigroup provided predictive spot-placement, automated fallbacks to On‑Demand, scheduling, stateful snapshotting, and autoscaling so Haptik could run mission‑critical services on the cheapest available instances without risking downtime. The implementation cut EC2 costs by about 85%, improved performance and resource utilization, and freed engineering time previously spent managing Spot capacity.

Haptik

Ranvijay Jamwal

Lead DevOps Engineer