Case Study: Large Catering Company achieves flawless deliveries, accurate orders and faster invoicing with Spoonfed

Large Catering Company - Customer Case Study

Large Catering Company struggled with late or misdirected deliveries, incorrect orders (allergy and preference mistakes), and a heavy administrative burden—weeks to find past orders, a bookkeeper tied up on Fridays, and time-consuming menu mailings. To solve this they turned to Spoonfed and its GetSpoonfed system, which promises automated address selection and driver schedules, Google Maps integration, customer preference capture, production descriptors and integrated back‑office tools.

Spoonfed implemented an end‑to‑end GetSpoonfed solution: online preference pop‑ups that flow to kitchen prep sheets, production descriptors, real‑time sales and order reporting, Mailchimp integration, bulk invoicing and portion/item control. The result was fewer missed or wrong deliveries, quicker re‑orders (what once took two days of paper searching is now done in a couple of clicks), dramatically faster billing and reporting, reduced waste and improved customer and staff satisfaction — all delivered by Spoonfed.