Case Study: Atelier reduces admin time by 87% with Spoonfed

How Atelier Reduced Admin Time by 87% and Freed Teams for Strategic Operations

Atelier, a specialist corporate hospitality catering brand from Bartlett & Mitchell, was struggling with a heavy manual workload as orders came in through spreadsheets and emails. Managing changes, allergen alerts, guest updates, and billing across multiple client sites created confusion, risked mistakes, and led to significant overtime for the team.

By implementing Spoonfed’s online ordering, production management, reporting, and billing tools, Atelier streamlined order handling, improved clarity for kitchen teams, and simplified reconciliation. The results were dramatic: admin time was reduced by 87%, billing tasks dropped from four hours to 30 minutes, and the team gained time for more strategic operations while improving client satisfaction.

Atelier

Joshua Parker

Manager