Case Study: Agtrans achieves better remote worker communication with Spoke Phone

A true mobile-first solution enabling better business outcomes for remote workers

Agtrans, a New Zealand agricultural and industrial transport company, needed a better way to manage calls for a growing remote and site-based workforce. As the business expanded, its old desk-phone setup and mobile call forwarding made it hard to route calls to the right people, transfer calls between staff, and avoid missed or duplicate conversations.

Spoke Phone provided a mobile-first calling solution that let Agtrans keep its existing 0800 and landline numbers while moving away from desk phones. With virtual landlines, call transfer, private pre-transfer chat, conference calling, and call recording, Spoke Phone helped Agtrans improve communication, support remote workers, and handle up to 1,000 concurrent calls per line/number instead of just two simultaneous calls on its old setup.

Agtrans

CJ Mahoney

Owner