Case Study: University of Southern Queensland achieves evidence-based asset planning with SPM Assets

University of Southern Queensland’s 80/80/20 approach to making Asset Management work

The University of Southern Queensland (USQ) needed to move beyond basic maintenance and implement a long-term, strategic approach to manage its extensive portfolio of buildings and land. Their challenges included gaining internal support for a planned approach, expanding their asset data, and aligning their team with new processes and accountabilities. To achieve this, USQ engaged vendor SPM Assets to provide an Asset Management as a Service solution.

SPM Assets implemented a comprehensive solution aligned with industry standards, which included a facilitated strategy workshop, a detailed condition assessment of all facilities, and the development of a new Asset Management Plan. They established a data model within SPM Assets software and set up quarterly metrics based on an 80/80/20 approach to track progress. The results provided USQ with robust, evidence-based analytics and reports, creating more certainty for funding and budgeting. The Campus Services team gained ownership of the data and tools, enabling them to confidently justify planned projects.

University of Southern Queensland

David Povey

Executive Director Campus Services