Case Study: QTS achieves rapid ROI, major cost savings, and improved customer retention with Splunk

Value-added Services Help Gain and Retain Customers

Quality Technology Services (QTS), the largest private managed service provider in the U.S. with 12 data centers and more than 600 customers, faced challenges scaling operations across distributed sites, meeting diverse compliance and reporting demands, and correlating data from many disparate tools and platforms as it added new clients and technologies.

QTS evaluated solutions and deployed Splunk Enterprise, centralizing indexed machine data via forwarders to provide a single view for monitoring, compliance (including file integrity), and customized reporting. The software-only approach proved more flexible and cost-effective than appliance-based rivals, delivering ROI within three months, eliminating legacy reporting tools (~$25K/year), avoiding ~$150K/year in FIM licensing and ~$400K+/year versus alternatives, speeding problem resolution, and enabling new value-added services for customers.

QTS

Michael May

Manager of UNIX Systems