Case Study: U.S. Department of Defense achieves mission-speed IT efficiency with Splunk

U.S. Department of Defense cuts MTTR by 70% with Splunk

The U.S. Department of Defense's Combatant Command faced a significant challenge managing its vast IT portfolio of over 2,000 applications. A lack of visibility into the performance, security, and usage of these applications led to inefficient spending and slow, manual troubleshooting processes. To address these issues, the command turned to Splunk for a solution.

By implementing Splunk's platform, including Splunk Enterprise Security and Splunk IT Service Intelligence, the organization gained comprehensive visibility into its IT estate. This data-driven approach enabled them to decommission 40% of their applications, saving over $1.5 million annually. Splunk also helped reduce the mean time to repair for application issues by 70% and slashed unauthorized access incident response time from 36 minutes to just 6 seconds.

U.S. Department of Defense