Case Study: University of Texas at San Antonio achieves outage-free student services with Splunk AppDynamics

University of Texas at San Antonio eliminates peak registration outages and cuts troubleshooting from 3 weeks to less than 1 day with Splunk

The University of Texas at San Antonio (UTSA) needed to ensure its student services were always-on and high-performing, especially during critical times like course registration. The university faced the challenge of proactively addressing IT performance issues across a complex web of more than 60 applications to support its 34,000 students. To tackle this, UTSA turned to the vendor Splunk and implemented its AppDynamics application performance management solution.

By using Splunk AppDynamics, UTSA gained deep visibility into its critical systems, including its Student Information System. This allowed IT teams to pinpoint and resolve performance issues proactively. The results were significant: Splunk helped UTSA achieve 100% uptime during peak registration, increase student enrollment by 5%, and reduce troubleshooting times from three weeks to less than a single day.

University of Texas at San Antonio