Case Study: University of Illinois Chicago achieves faster, unified cybersecurity response with Splunk

University of Illinois Chicago eliminates 300+ phishing tickets with Splunk

The University of Illinois Chicago (UIC) faced challenges with siloed security operations and limited infrastructure across its 16 colleges and healthcare system. UIC needed to balance robust cybersecurity with its open-access mission. To address this, they turned to Splunk and its products including Splunk Cloud, Splunk SOAR, and Splunk Enterprise Security.

Splunk provided a solution that centralized data visibility and automated threat response. This implementation eliminated over 300 support tickets per month through automated phishing response and enabled UIC to double the scale of their Splunk environment in just two years. The results significantly accelerated security maturity and fostered a unified security culture across all departments.

University of Illinois Chicago