Case Study: TransUnion improves monitoring and anomaly detection with Splunk ITSI

TransUnion cuts incident root cause time from hours to minutes with Splunk

TransUnion, a global consumer credit reporting agency, faced the challenge of streamlining its IT operations and improving customer experience. To better protect customer data and manage transaction risk, the company needed a more effective way to visualize machine data from multiple applications and track anomalies in its systems.

By implementing Splunk IT Service Intelligence (ITSI) and leveraging Splunk's machine learning capabilities, TransUnion gained full visibility into its end-to-end transaction flow. The solution from Splunk enabled the company to discover incident root causes in minutes instead of hours, significantly reduce false alerts, and increase revenue by improving transaction processing. This allowed TransUnion to solve problems faster and ensure a seamless experience for its customers.

TransUnion