Case Study: Top-Ranked University grows its student-powered SOC and reduces response times with Splunk

Top-Ranked University cuts account lock time from 30 minutes to seconds with Splunk

A top-ranked university faced two major challenges: its small, four-person security operations center (SOC) was overwhelmed by thousands of alerts from various IT and operational systems, and its students lacked opportunities to gain the real-world experience required by its co-op program. To address this, the university partnered with Splunk to leverage Splunk Cloud and Splunk SOAR.

By implementing Splunk's solutions, the university created a student-powered SOC that grew from four to ten analysts. This centralized logs, automated responses, and cut account-lock times from 30 minutes to under 10 seconds. The program also enabled a data-centric response to student welfare crises and enhanced security for its 48,000 community members, creating a scalable talent pipeline for the future.