Case Study: Tesco scales online grocery delivery and maintains zero downtime with Splunk

Tesco doubles online delivery slots with Splunk amid a 30% holiday traffic surge

Tesco, a major UK grocer, faced the immense challenge of scaling its digital business overnight to meet unprecedented demand for online grocery delivery during the COVID-19 pandemic. The company needed to ensure its systems remained secure and reliable while managing supply chain disruptions and a massive surge in online traffic. To address this, Tesco turned to the data platform provided by Splunk.

Using Splunk, Tesco gained visibility across its customer touchpoints and supply chain operations, enabling it to monitor systems in real-time and streamline processes. This resulted in the company doubling its online delivery slots to 1.5 million per week and successfully handling a 30% surge in online traffic over the Christmas period with zero downtime. Splunk provided the critical insights needed for Tesco to adapt quickly, ensuring it could continue to deliver essentials to customers reliably.

Tesco