Case Study: Surrey Satellite Technology Ltd achieves real-time infrastructure visibility and improved uptime with Splunk

Surrey Satellite Technology Enhances Ground Operations With Real-Time Infrastructure Visibility

Surrey Satellite Technology (SSTL), a leading provider of operational and commercial satellites, needed to ensure engineers and researchers had reliable, secure access to critical IT tools. SSTL struggled with a fragmented IT landscape—siloed security tools, limited search capabilities, and a troublesome document management system that caused disruptive downtime and made it hard to communicate IT performance to the business.

By deploying Splunk Enterprise and Splunk IT Service Intelligence (ITSI) to centralize logs and analytics, SSTL gained real-time visibility, alerting and a Service Health Score with intuitive dashboards. The solution eliminated the DMS workarounds, accelerated root-cause analysis, improved security detection, and increased uptime and business visibility—helping the organization better support its engineering and research teams.

Surrey Satellite Technology Ltd

Daniel Nye

Chief Technology Officer