Case Study: State of Louisiana achieves $70M in IT consolidation savings and improved citizen experience with Splunk

State of Louisiana Improves Citizen Experience, Saves $70 Million in IT Consolidation

The State of Louisiana consolidated IT across 20 executive-branch agencies—bringing together 850 staff and petabytes of disparate data—and faced legacy systems, no central master data management, fragmented citizen accounts, and limited budget while needing to modernize and improve service delivery.

By deploying Splunk Enterprise as a single pane-of-glass and enabling a shared-services model, the state centralized data, automated monitoring, and implemented usage-based agency billing. The consolidation accelerated modernization, sunset many legacy systems, improved citizen and agency experiences, provided granular business insights (e.g., enrollment behavior), and delivered roughly $70 million in savings.

State of Louisiana

Derek Williams

Director of Data Center Operations