Case Study: Der SPIEGEL achieves faster troubleshooting and proactive error prevention with Splunk Enterprise

SPIEGEL-Verlag Saves Resources With Proactive Error Prevention

SPIEGEL-Verlag, a Hamburg-based media company that reaches over 12 million users weekly through print, web and mobile, needed to handle rapidly growing machine-data volumes while guaranteeing fast, reliable troubleshooting and system visibility. Their legacy syslog process was time‑intensive and manpower-heavy, making it difficult to spot and resolve errors or provide timely support for services like digital downloads and user registration.

By deploying Splunk Enterprise (implemented in one day with partner Consist), SPIEGEL-Verlag now indexes logs from Cisco, firewalls, mail servers, WLAN and DHCP into dashboards and alerts that feed monitoring and management reporting. The result: much faster, more precise error analysis and reduced MTTR, proactive SMS/email alerts for security incidents, better back‑office visibility into downloads and registrations, and freed resources for more strategic work.

DER SPIEGEL

Henrik Naß

System Management & Monitoring