Case Study: Soriana improves response times and strengthens fraud protection with Splunk

Soriana reduces mean time to repair by 96% with Splunk

Soriana, one of Mexico's largest supermarket chains, faced a significant challenge due to a lack of visibility into its hybrid infrastructure. This led to higher fraud and security risks, delayed reporting processes, and slower response and repair times. To address these issues, the company turned to Splunk, utilizing the Splunk Cloud Platform and Splunk Enterprise Security.

By implementing Splunk's solutions, Soriana gained real-time visibility into its entire IT environment, including 40,000 devices and 15,000 points of sale. The results were a 96% faster mean time to repair for point-of-sale monitoring and a 99% improvement in total incident detection, investigation, and response time. Splunk also helped the company achieve two years with zero critical security incidents and provided better tools to fight fraud.

Soriana