Case Study: SONIFI achieves seamless reporting, faster insights and up to $100K/month savings with Splunk

SONIFI Solutions, Inc. Creates Seamless Reporting, Saves Thousands of Dollars Annually

SONIFI Solutions, Inc. is a technology integrator serving hospitality and healthcare—delivering interactive TV, OTT streaming and internet services to more than one million hotel rooms and 500 million people annually. Facing fragmented data across multiple sources and highly manual reporting workflows, SONIFI struggled to generate timely, accurate reports and answer customer questions under tight deadlines.

By adopting Splunk Enterprise and Splunk DB Connect to ingest raw data and build visual dashboards, SONIFI centralized reporting (180+ reports, 320+ dashboards) and began using new features like metrics and event annotation. The change cut reporting time from days to minutes/hours, enabled real‑time answers and insights into guest behavior (including Wi‑Fi heat maps), and delivered measurable savings—about $85,000 annually from streamlined reporting and roughly $100,000 per month from improved billing and cancellation detection.

SONIFI

Kara Heermans

VP of Product Management and User Experience