Case Study: Rent the Runway achieves 94% faster MTTR with Splunk

Rent the Runway boosts MTTR by 94% with Splunk

Rent the Runway, a company offering designer clothing and accessory rentals, faced a challenge with limited visibility into its complex microservices and multi-cloud architecture. These unknowns led to outages and disruptions that negatively impacted the customer experience. To address this, the company turned to the vendor Splunk, implementing its observability solutions including Splunk Cloud Platform and Splunk Synthetic Monitoring.

By adopting Splunk, Rent the Runway gained complete visibility across its operations, enabling proactive issue identification and faster resolution. The solution delivered significant results, including a 94% improvement in MTTR (Mean Time to Repair), a 50% increase in developer efficiency during incidents, and the prevention of unplanned downtime. With Splunk, the company now maintains 99.5% uptime, ensuring seamless and reliable service for its customers.

Rent the Runway