Case Study: PagSeguro achieves real-time operational visibility and PCI compliance with Splunk Enterprise

Operational Visibility Enhances the Customer Experience at PagSeguro

PagSeguro, a leading Brazilian online payments provider operated by Universo Online, needed better real-time operational visibility as it scaled. Its existing monitoring tools weren’t scalable, left limited visibility into production, and made meeting PCI compliance and proactive troubleshooting difficult.

PagSeguro deployed Splunk Enterprise with universal forwarders to centralize logs and build real-time dashboards, which accelerated incident resolution, minimized outages, and improved PCI security reporting. The result was higher service availability and customer satisfaction, simpler transaction tracking, and expanded use of Splunk for business analytics and marketing ROI.

PagSeguro