Case Study: Okko achieves real-time operational intelligence and faster incident response with Splunk Enterprise

Online Entertainment Service Provider Okko Delivers Operational Intelligence Via Executive Dashboards

Okko (formerly Yota) is a Russian video-on-demand service that streams thousands of films and TV titles to PCs, mobile devices and smart TVs. With a geographically dispersed customer base and heavy content turnover, the company needed reliable, real-time application monitoring and deeper digital intelligence to track site performance, resolve login/registration and purchase errors, analyze abandoned transactions, and support capacity planning and marketing decisions.

Okko deployed Splunk Enterprise to index logs and telemetry from 30+ backend servers, 20+ applications and multiple client platforms, building IT/Ops and executive dashboards with real-time alerts. This delivered faster incident detection and resolution, end-to-end visibility for capacity planning, improved customer satisfaction, and actionable demographic and behavioral insights that helped optimize marketing spend.

Okko