Case Study: MultiChoice improves application performance and reliability with Splunk AppDynamics

MultiChoice improves app performance by 95% with Splunk AppDynamics

MultiChoice, Africa's leading media and entertainment provider, faced a challenge in reducing the time to identify and solve critical performance issues across its core systems and services. To improve the end-to-end customer journey, the company partnered with Splunk and implemented its AppDynamics application performance monitoring solution.

By migrating from an on-premises environment to Splunk's cloud-based SaaS AppDynamics platform, MultiChoice achieved significant results. The solution provided proactive monitoring and end-to-end visibility, which improved the performance of key services by up to 95% and reduced mobile app crashes by over 90%. This enhanced reliability translated into a substantially improved customer experience.

MultiChoice