Case Study: MTR achieves real-time IT visibility and ultrafast threat tracking with Splunk

MTR Goes the Extra Mile with Solution Providing Automated Real-Time Visibility

MTR Corporation Ltd., a major Hong Kong public-transport operator carrying about 5.8 million passenger trips on a typical weekday, needed better, automated visibility into its IT and security posture—particularly to track privileged access and replace an aging SIEM to keep pace with business growth and rising cyber risk.

MTR deployed Splunk Enterprise, Splunk Enterprise Security and Splunk IT Service Intelligence to integrate data from Active Directory, privileged account management and production systems, enabling real-time automated searches, graphical dashboards and fast correlation. The result: minutes‑level threat tracking instead of manual investigations, improved resource utilization and operational efficiency, stronger access control and expanded use of Splunk for service performance and external threat detection.

MTR

Ted Suen

Head of Information Technology