Case Study: Molina Healthcare boosts claims engine uptime and cuts IT incident resolution time with Splunk

Molina Healthcare reduces MTTR by 63% with Splunk

Molina Healthcare needed to ensure uptime for its revenue-generating claims engine and sought a quicker way to identify and resolve IT and security incidents. They faced challenges with expensive, disparate monitoring tools that made troubleshooting a slow, ad-hoc process. To address this, they implemented Splunk Enterprise and Splunk ITSI.

Using Splunk's platform provided a single pane of glass for visibility across their entire stack, enabling them to resolve issues in minutes. This solution slashed their number of IT incidents to one-fifth of what they were previously and reduced their mean time to resolution by 63%. Splunk helped Molina Healthcare boost claims engine uptime, decommission legacy tools, and improve healthcare services for millions.

Molina Healthcare