Case Study: kumu Achieves 99.9% Service Uptime with Splunk

Kumumedia International achieves 99.9% uptime with Splunk

Kumumedia International (kumu), the largest social entertainment platform in the Philippines, faced significant challenges due to its siloed infrastructure and multicloud environment. This led to unexpected platform crashes during peak traffic, runaway costs and an inability to quickly troubleshoot system outages. To achieve holistic observability and a predictable pricing model, kumu turned to Splunk Observability from vendor Splunk.

By implementing Splunk's solution, kumu centralized and automated its data analytics, achieving full-stack visibility across its clouds. This resulted in a 99.9% service uptime, a 75% faster troubleshooting time and a reduction of over 70% in the manpower required for monitoring. Splunk provided kumu with the scalable observability needed to support its rapid growth while eliminating budget surprises.

Kumumedia International (kumu)